We have invested in training and providing our team of engineers with the best resources for the job in hand: they all constantly achieve our performance targets.

  • All Engineers are accredited and WRAS cold water qualified
  • All service calls attended within 48 hours of being reported
  • 100% first fix rate on any technical issue – UK manufacture back too
  • All engineers carry extra machine to delay down time
  • All machines correctly loaded to customer expectations – Fully serviced and sanitized before leaving the depot, Also fully Installed and left perfectly clean for your use
  • 100% standard of “Excellent” and “Perfect” on our internal audits
  • Our staff are monitored and incentivised to reach and maintain the highest standards of customer care
  • Understanding that customer’s service takes priority over everything else